Support Centers and BPO Services

The goal of BPO services is to improve efficiency, reduce costs, and provide access to specialized expertise that may not be available in-house.

Front-Office (Inbound & Outbound Call Centers):

Inbound call centers focus on receiving calls from customers and providing them with support, assistance, or information. The goal is to provide excellent customer service, resolve customer issues, and improve customer satisfaction. Outbound call centers, on the other hand, focus on making calls to customers for the purpose of sales, surveys, or follow-up. These call centers aim to generate leads, increase sales, and improve customer engagement.

Back-Office (IT, Accounting & Business Process Automation)

Back-office operations refer to support activities that are required for a business to function but do not directly contribute to the production of goods or services. IT, Accounting, and Business Process Automation are key components of back-office operations. IT helps a business to manage its technology infrastructure and keep it running smoothly. Accounting helps a business to manage its finances, including bookkeeping, invoicing, and financial reporting. Business Process Automation streamlines repetitive and manual tasks, reducing errors and freeing up time for more valuable tasks. The goal of back-office operations is to improve efficiency, reduce costs, and support the front-office operations.

Outsourcing to a BPO service provider

By outsourcing these functions to a BPO service provider, businesses can focus on their core competencies and strategic initiatives, freeing up time and resources to drive growth and success.

BPO services can include customer service, sales, human resources, accounting, and many other non-core business functions. The goal of BPO services is to improve efficiency, reduce costs, and provide access to specialized expertise that may not be available in-house.

results produced

The results produced by interactive design is to create intuitive, responsive, and enjoyable interfaces that allow users to interact with a product in a meaningful way.

75%

CONVERSIONS

85%

ROI

95%

MORE TRAFFIC

100%

SUCCESS RATE

Pay-Per-Click Advertising

Pay-per-click (PPC) advertising is a digital marketing model where advertisers pay a fee each time their ad is clicked by a user.

Ads & Web Videos Production

Ads and Web Video Production involves creating video content for advertising purposes to be shown on websites, social media platforms, and other online channels.